Accessibility statement

This accessibility statement applies to Museum of Oxford’s website.

This website is run by Oxford City Council. We are a fully inclusive organisation and want everyone to enjoy our website.

The team behind this website hope that whoever needs to use it, can do so easily. We have tried to make it as accessible as possible. We want everyone who visits our website to feel welcome and find the experience rewarding.

We have created this website following the W3C Web Content Accessibility Guidelines (WCAG), and have designed the site to meet the AA standard.

Using this website

We want as many people as possible to be able to use this website. For example, that means:

  • Every feature can be used when text size is increased by 200%
  • Content reflows to a single column when it’s increased by 400%
  • You can navigate most of the website using just a keyboard
  • You can navigate most of the website using speech recognition software
  • You can use most of the website using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability.

Technical information about this website’s accessibility

Oxford City Council is committed to making its website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this website

This website was last tested on 12 February 2021 using Silktide, a web accessibility testing platform that is helping us to make our websites accessible to everyone.

How accessible this website is

The website was assessed as 94.5% compliant with the Level AA standard.

But we do know that some parts of this website still aren’t fully accessible:

  • Ensure controls change appearance when they are selected (WCAG AA 2.4.7)
  • Ensure links can be used by screen readers (WCAG A 4.1.2)
  • Mark all navigation as lists (WCAG A 1.3.1)
  • Web applications that this website provides access to aren’t fully accessible

Problems with linked web applications

We use some third party online services and websites to allow customers to interact and transact with us. Not all these sites and online services meet the necessary standards for accessibility, and where they do not we are engaging with our suppliers to rectify this.

What to do if you can’t access parts of this website

If you need information on this website in a different format please contact us and we’ll consider your request and get back to you in 5 working days.

Email Museum team if you cannot access parts of this website.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

What we’re doing to improve accessibility

We aim to improve accessibility for everyone.

We are putting monitoring in place to review the accessibility of the site on an ongoing basis. We will use this monitoring to identify and fix any new issues that arise.

We are training our web editors to ensure they are aware of accessibility requirements, and have published internal guidance on how to achieve compliance.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.

Report any accessibility problems to the Museum team.

This statement was prepared on 12 February 2021. It was last updated on 12 February 2021

Accessibility features


We have ensured that the design of this website is not an obstacle to its usability and readability, and that it will work on a variety of devices with different screen sizes.

We have used a colour palette on the website that ensures for good contrast.

We have made every effort to ensure this web site is easily readable using ‘plain English’ by removing jargon and using more simple language. We have also split longer pages into different sections to make them easier to follow.

Change the text size, colours and fonts

You can use your browser to change text size for this website.

  • Internet Explorer: Select the “View” menu, then “Text size”
  • Chrome: Select the “More” menu in the top right, next to ‘Zoom’ choose the zoom options that you want
  • Firefox: Select the “View” menu, then “Zoom” or “Zoom text only”
  • Safari: Select the “View” menu, then “Make text bigger” or “Make text smaller”
  • Opera: Select the “View” menu, then “Zoom”