Access at the Museum

If you need assistance during your visit, staff members and volunteers will be able to help you:

• Volunteers and staff wear lanyards with their names on them and some also carry a yellow walkie-talkie.
• You can also ask for assistance at the Museum Shop or at the Town Hall reception.
• We have a wheelchair you can use during your visit if required – please ask at the Town Hall reception.

• The Museum can sometimes be crowded and noisy.
• The quietest times to visit the Museum are at 10am when the Museum is opened and late afternoon between 3-5pm.
• Mondays are usually our quietest days during the school term.
• The middle of the day is usually the busiest time in the Museum and Town Hall.
• Our busiest days are at weekends, during school holidays, bank holidays, and at Christmas and the New Year.
• The quietest time of the year tends to be December.

Please note that quieter times will vary.

It’s unlikely that an alarm will sound during your visit. If one does, please don’t worry – follow any instructions you are given by members of staff and make your way to the nearest exit.

• Guide and assistance animals – including assistance dogs in training – are welcome at the Museum.
• We politely request that assistance animals remain on lead and are wearing their tabards/harness, so staff, volunteers and visitors can easily identify them as working animals.
• Guide and assistant animals should be kept with you at all times and are not expected to move freely around our gallery space.

Large print versions of the labels in the galleries are available in the pockets underneath or beside the museum displays.

There is a wheelchair accessible toilet on the ground floor of the Town Hall. Please click here to view an access guide to Oxford Town Hall on the AccessAble website.

There is also a wheelchair accessible toilet on the basement floor of the Museum of Oxford, next to Museum Makers and the Learning Studio. There are also gender-neutral toilets on the basement floor of the Museum of Oxford.

There is a baby changing cubical on the ground floor of the Town Hall and on the basement floor of the Museum of Oxford.

We support breastfeeding in all our public spaces. However, if you would feel more comfortable in a private area, please ask at the Gift Shop and we’ll do our best to find you a quiet place.

There is an induction loop in the Museum Shop and it is available during tours, talks and other sessions. Please let the Museum team know if you require it on the day.

There are benches in both galleries, and chairs with/without arms in Museum Makers and the Learning Studio.

We offer sensory resources for anyone to borrow while exploring the Museum. These are available from Museum Shop, free of charge.

What we have:

• Ear defenders
• Reading rulers of various colours
• Jumbo timers
• Sand timers
• Torches
• Magnifying glasses
• Animal puppets
• Fidget toys
• Weighted lap blankets for children – please ask if you would like to borrow one.
• PECS cards